Very efficient and friendly helpful agent. Just be aware and make sure you download the audio guide fully before you go un the gallery as the signal was very poor inside.

The girl meeting us was very polite and kind. She tried to skip some lines for us. The gallery of course was amazing and each room had so many beautiful and famous art pieces. I just wished I visited on a day that i had more time.

Clear que instructions, only waited 15 minutes to enter the Museum. Mobility accessible for people like me with a torn meniscus in my knee, plenty of places where sit and rest while enjoying the beauty of the art.

Very good guidance, patience, communication, help before and during our vist. Excellent.

All went well on the tour at the Uffizi with our guide. The only hiccup was finding the meeting place. Other than that the entire process went smoothly and I really enjoyed walking with the guide.

A fantastic experience. Even if you arent a huge art fanatic, there is something magical about the building and the atmosphere. The rooftop cafe is also fabulous for a rest and the view.

The contact was waiting at the easily identified location. The tickets were good.

Beutifull gallery. Best art from Botticelli.

The organization was very good. It was nice to have a friendly person hand us tickets and answer questions.

I was given clear instructions on where to meet, which was followed up by reminders to be on time. Then I received my ticket and instructions and I had my time to myself and enjoyed it. The Audio guide was good and well structured.

Very good

Amazing all paints inside galary..!

Organized, prompt directions and great guide! We would recommend this tour to anyone wanting to make the most of 2 hours at the Uffizi.

Museum was excellent. More to see than anticipated. Went earlier in the morning and it was not too crowded.

Received so many emails to be on time and then get worried as the staff were not actually there. Couldn’t activate the audio guide- something wrong with the QR code

Great experience. It was nice to see beautiful and brilliant paintings by some of world's famous artists. I didn't face any issues in booking and received the tickets fast.

The audiogude files and information do not tally with the room numbers making it difficult to find the right file to play

Very good comunication by chat. But, it World be better that, in the instructions, showing the detail of where will be the meeting point. A detailed map would be a good opción.

Too many small rooms in the first floor, paid 90 euro and didn't have guide or audio guide, impolite stuff. I have big experience in museums and uffizi was much less than I expected. Nice statues though

We enjoyed Uffizzi but were not able to download the audio app for some reason. Also, it was only available to me and not my husband. It was a piity but thanks for the opportunity to give feedback.

Could not download the audio guide til at the museum! Arrived at 3:15 as instructed. Waited til 4:15 to enter!! Chaos outside and In! No help from staff as to which way to go! Really disappointed. Audio guide a waste of time. Suggest you get there at least 30 minutes before your time

I wasn’t met and I didn’t get the audio guide as the meeting point changed at the last minute and I didn’t get the email until after the event .

We bought the tickets with Accord Tours - very bad service and they overcharge significantly.