Tourist office Birmingham, UK
Visit Birmingham, the official destination service run by the West Midlands Growth Company, works mainly online, and the city keeps its in-person help at 1 tourist information point rather than a tourist office of its own. That point is the Tourist and Visitor Information Service at the Library of Birmingham on Centenary Square, where the team hands out free city maps and leaflets, keeps the free monthly What's On guide and gives advice on getting around by bus, Metro or on foot. A separate travel information desk, run by Network Rail inside Birmingham New Street station, is listed below as well.
Tourist information points in Birmingham
Tourist information service at the Library of Birmingham
Location: Library of Birmingham, Centenary Square, Broad Street, B1 2ND, in the city centre
Opening hours: Monday and Tuesday 11:00 to 19:00, Wednesday to Saturday 11:00 to 17:00; no Sunday hours are published
The team hands out free city maps and leaflets and the free monthly What's On guide, and advises on getting around the city and the wider West Midlands.
Birmingham New Street station information point
Location: Main concourse, Birmingham New Street station, Station Street, B2 4QA, near the Spanish Steps entrance
Opening hours: Station staff are on hand Monday to Sunday 07:30 to 23:59; the full opening times are published on the official station page
Not run by Visit Birmingham or Birmingham City Council: the station is managed by Network Rail, whose customer reception and information points help travellers.
Visit Birmingham in detail
Visit Birmingham in detail
The Birmingham guide on Tourist Office gathers top things to do in Birmingham in one place: a one day walk that runs from the Jewellery Quarter to Gas Street Basin and the canals, past the Library of Birmingham on Chamberlain Square and Victoria Square to St Philip's Cathedral, then on to the Bullring and Selfridges.
It also picks out what costs nothing, from Birmingham Museum and Art Gallery and the Ikon Gallery to Cannon Hill Park and Eastside City Park, and rounds up the concerts, shows and sporting fixtures coming up in the city in the weeks ahead.
Public holidays in Birmingham to plan around
Public holidays change the rhythm of a visit more than most travellers expect. Council offices and banks close, many shops and museums move to holiday hours and public transport runs a reduced service, so a day built around a single errand or attraction can fall flat. England and Wales share one bank holiday calendar, and it sets 8 dates for 2026. Two of them fall together at the end of December, when transport timetables and attraction hours change the most.
National holidays in England and Wales 2026
- 1 January New Year's Day
- 3 April Good Friday
- 6 April Easter Monday
- 4 May Early May bank holiday
- 25 May Spring bank holiday
- 31 August Summer bank holiday
- 25 December Christmas Day
- 28 December Boxing Day, the substitute day as 26 December falls on a Saturday
Local holidays in Birmingham 2026
Birmingham adds no local holidays to the England and Wales calendar. GOV.UK publishes a single bank holiday list for England and Wales, and those 8 dates are the only ones that apply in the city; the extra days kept elsewhere in the United Kingdom, such as 2 January and Saint Andrew's Day in Scotland, are not observed in Birmingham.
The Tourist and Visitor Information Service at the Library of Birmingham follows the Library's published opening hours, so it is worth checking them before a bank holiday weekend, when the timetable can change.