Tourist office New York City
New York City Tourism + Conventions, the official destination marketing organisation for the five boroughs, keeps no walk-in tourist information office of its own. Its own venue listing marks the Official NYC Information Center at Macy's Herald Square, on West 34th Street, as out of business, and it publishes its visitor information online, with a downloadable map. In person, 5 points run by other bodies can help: 2 Central Park Conservancy points at Columbus Circle and the Dairy, the New York State Welcome Center at the Javits Center, open during shows, and the Port Authority information centres at JFK and LaGuardia airports.
Where to find the tourist offices in New York City
New York City Tourism + Conventions publishes its visitor information online, with practical tips and a downloadable map of the five boroughs. Some older official pages, including a City of New York visitor information page, still give the address and hours of the Macy's centre. The five points below help visitors in person, but each one belongs to another body.
Columbus Circle Information Kiosk
Location: West Side of Central Park at 59th Street, just before the park entrance at Columbus Circle
Opening hours: Thursday to Tuesday 09:30 to 16:30; closed on Thanksgiving Day, Christmas Day and New Year's Day
Not run by New York City Tourism + Conventions: Central Park Conservancy staff and volunteers give directions and tour information here.
Dairy Visitor Center & Gift Shop
Location: Mid-Park at 65th Street, in Central Park, in a building made to resemble a Victorian country cottage and completed in 1871
Opening hours: daily 10:00 to 17:00; closed on Thanksgiving Day, Christmas Day and New Year's Day
Not run by New York City Tourism + Conventions: managed by the Central Park Conservancy, it is one of the park's five visitor centres.
New York State Welcome Center
Location: 655 West 34th Street, at the Jacob K. Javits Convention Center in Manhattan
Opening hours: open during Javits shows; the hours depend on the show schedule
Not run by New York City Tourism + Conventions: listed by I LOVE NY, the official New York State tourism website, as a walk-in information centre on trips across the state.
Port Authority Information Center at JFK Airport
Location: in the arrivals area of each terminal at John F. Kennedy International Airport
Opening hours: no opening hours are published by the Port Authority
Not run by New York City Tourism + Conventions: run by the Port Authority of New York and New Jersey, whose uniformed staff give official ground transportation information.
Port Authority Information Center at LaGuardia Airport
Location: in the arrivals area of each terminal at LaGuardia Airport
Opening hours: no opening hours are published by the Port Authority
Not run by New York City Tourism + Conventions: run by the Port Authority of New York and New Jersey, whose uniformed staff give official ground transportation information.
Explore New York City in detail
Explore New York City in detail
The New York City guide on Tourist Office sets out how to visit New York City in one day, on a route from Bethesda Terrace and Fountain in Central Park past Rockefeller Center, Times Square, Bryant Park and Grand Central Terminal to the Empire State Building, the High Line and Chelsea Market.
It then ranks the big sights, from the Statue of Liberty and the Brooklyn Bridge to the Metropolitan Museum of Art and the National September 11 Memorial, and picks out what costs nothing, such as the Staten Island Ferry and the Stephen A. Schwarzman Building of the New York Public Library, plus the shows and games coming up.
Public holidays in New York City to plan around
On a public holiday, offices, museums and transport in New York City may close or switch to holiday hours. Three official calendars set the days. The 11 federal holidays under 5 U.S.C. 6103 apply to federal offices. The New York State Department of Civil Service lists the legal holidays of the State's General Construction Law for 2026, which add Lincoln's Birthday on 12 February and Election Day on 3 November and keep Independence Day on Saturday 4 July; Flag Day is a legal holiday too, but state employees do not observe it. The City of New York's 2026 Holiday and Pay Calendar follows the federal dates, with Independence Day observed on 3 July, adds Election Day, and lists Lincoln's Birthday only as a floating holiday for City employees hired before 1 July 2004.
National holidays in the United States 2026
- 1 January New Year's Day
- 19 January Birthday of Martin Luther King, Jr.
- 16 February Washington's Birthday
- 25 May Memorial Day
- 19 June Juneteenth National Independence Day
- 3 July Independence Day, observed on the Friday as 4 July falls on a Saturday
- 7 September Labor Day
- 12 October Columbus Day
- 11 November Veterans Day
- 26 November Thanksgiving Day
- 25 December Christmas Day
Local holidays in New York City 2026
- 12 February Lincoln's Birthday, regional
- 3 November Election Day, regional
The Columbus Circle Information Kiosk and the Dairy Visitor Center & Gift Shop in Central Park close on Thanksgiving Day, Christmas Day and New Year's Day. These calendars cover public offices only and do not set the hours of museums, shops or restaurants.