Tourist office Potsdam
Potsdam Marketing und Service GmbH (PMSG), the tourism company entrusted with the task by the city of Potsdam, runs the official tourist information for the Brandenburg state capital. It keeps 2 walk-in tourist information points: the Tourist Information at the Old Market and the tourist information inside the mobility agency at Potsdam Central Station, a joint project with the city and the local transport company ViP. PMSG also runs a mobile tourist information at various locations, for which no address or hours are published. Staff give advice, book accommodation and city tours, and sell tickets for the palaces, theatres, museums and boat trips.
Where to find the tourist offices in Potsdam
Tourist Information at the Old Market
Location: Humboldtstraße 2, on the Alter Markt (Old Market)
Opening hours: Monday, Thursday, Friday and Saturday 10:00 to 17:00, Sunday 10:00 to 14:30; closed on Tuesday and Wednesday
Public holidays 09:30 to 15:00, 31 December 09:30 to 14:00; closed from 24 to 26 December and on 1 January.
Mobility agency at Potsdam Central Station
Location: Friedrich-Engels-Straße 99, inside Potsdam Central Station (Hauptbahnhof)
Opening hours: Tuesday to Saturday 10:00 to 15:00; closed on Sunday and Monday
Opens 09:30 to 15:00 on the public holidays from Good Friday to Reformation Day, and also sells public transport tickets.
Visitor Centre at the Historic Windmill
Location: An der Orangerie 1, in Sanssouci Park
Opening hours: Opening hours vary by season; closed on Monday from April to December
Not run by Potsdam Marketing und Service: run by the Prussian Palaces and Gardens Foundation (SPSG), with park maps, information material and palace tickets.
Learn more about Potsdam
Learn more about Potsdam
The Potsdam guide on Tourist Office gathers the top things to do in Potsdam into a one-day route that starts at the Alter Markt and the Nikolaikirche, crosses the red-brick Dutch Quarter and ends in Sanssouci Park, at Sanssouci Palace and the New Palace.
It also picks out the landmarks and viewpoints that cost nothing to visit, from the New Garden around Cecilienhof Palace to the Glienicke Bridge and the timber houses of Alexandrowka, and keeps a list of the shows and other events coming up in the city.
Keep the city and national holiday calendar in mind
On public holidays, tourist information points, museums, shops and public transport in Potsdam may close or switch to holiday hours. Germany leaves most public holidays to its states: only 3 October, the Day of German Unity, is set by federal law, and the holiday laws of the states protect nine days across the whole country. Brandenburg's holiday act, which applies in its capital Potsdam, lists 12 statutory holidays: those nine plus Easter Sunday, Whit Sunday and Reformation Day on 31 October, which falls on a Saturday in 2026. The act sets the same days for the whole state and names no holiday for Potsdam alone.
National holidays in Germany 2026
- 1 January New Year's Day (Neujahrstag)
- 3 April Good Friday (Karfreitag)
- 6 April Easter Monday (Ostermontag)
- 1 May Labour Day (Tag der Arbeit)
- 14 May Ascension Day (Christi Himmelfahrt)
- 25 May Whit Monday (Pfingstmontag)
- 3 October Day of German Unity (Tag der Deutschen Einheit)
- 25 December Christmas Day (1. Weihnachtsfeiertag)
- 26 December Second Day of Christmas (2. Weihnachtsfeiertag)
Local holidays in Potsdam 2026
- 5 April Easter Sunday (Ostersonntag), regional
- 24 May Whit Sunday (Pfingstsonntag), regional
- 31 October Reformation Day (Reformationsfest), regional
Potsdam Marketing und Service publishes holiday hours for both of its points. The Tourist Information at the Old Market opens from 09:30 to 15:00 on public holidays and from 09:30 to 14:00 on 31 December, and closes from 24 to 26 December and on 1 January. The mobility agency at Potsdam Central Station opens from 09:30 to 15:00 on the holidays from Good Friday to Reformation Day; no hours are published there for Christmas or New Year's Day.