Tourist office Sydney, Australia
The City of Sydney, the local council, runs 1 visitor information centre: the visitor information centre at Customs House, 31 Alfred Street, at Circular Quay. It is the only accredited visitor information centre in the Sydney CBD. Staff give tourist information and advice on attractions, travel and events and hand out maps, itineraries and brochures, while volunteer visitor ambassadors in red shirts help visitors around The Rocks and Circular Quay.
Destination NSW lists 6 more visitor centres in other parts of Sydney on sydney.com, among them the Manly Visitor Information Centre, shown below as an alternative.
Where to find the tourist offices in Sydney
Visitor information centre at Customs House
Location: Ground floor of Customs House, 31 Alfred Street, Circular Quay
Opening hours: Monday to Sunday 09:00 to 17:00
The City of Sydney visitor centre: maps, itineraries and brochures, plus the City model, a scale model of Sydney seen through a glass floor.
Manly Visitor Information Centre
Location: Manly Wharf Forecourt, on the left on leaving the ferry terminal
Opening hours: Monday to Sunday 10:00 to 16:00
Not run by the City of Sydney: Northern Beaches Council runs this visitor centre, with complimentary maps, bookings and walking tours of Manly.
Learn more about Sydney
Learn more about Sydney
The Sydney guide on Tourist Office sets out what to see in Sydney in a single day, on a walk that starts in the Royal Botanic Garden and takes in the Sydney Opera House, Circular Quay, the Museum of Contemporary Art and The Rocks before the Sydney Harbour Bridge and a last stop at Barangaroo Reserve.
It then ranks the top sights of the city, from Bondi Beach to Darling Harbour and the White Rabbit Gallery, picks out free visits such as the Art Gallery of New South Wales and the Australian Museum, and lists the concerts, races and other events coming up in the city.
National and local holidays in Sydney
Public holidays can change a visit to Sydney: offices, shops, museums and attractions may close or switch to holiday hours. New South Wales declares its public holidays under the Public Holidays Act 2010, and according to the NSW Government 13 dates in 2026 are public holidays, Easter Saturday and Easter Sunday among them. Anzac Day stays on 25 April, a Saturday in 2026, and the NSW Government has added a public holiday on the following Monday, 27 April, with another extra day set for 26 April 2027. Boxing Day also falls on a Saturday in 2026, so Monday 28 December is an additional day.
Public holidays in New South Wales 2026
- 1 January New Year's Day
- 26 January Australia Day
- 3 April Good Friday
- 4 April Easter Saturday
- 5 April Easter Sunday
- 6 April Easter Monday
- 25 April Anzac Day
- 27 April Additional Day for Anzac Day
- 8 June King's Birthday
- 5 October Labour Day
- 25 December Christmas Day
- 26 December Boxing Day
- 28 December Additional Day for Boxing Day
Local holidays in Sydney 2026
Sydney adds no local public holiday to the state list. The NSW Government declares local public holidays and local event days for communities in regional and rural New South Wales, and none of those set for 2026 applies in Sydney.
The Bank Holiday on Monday 3 August 2026 is not a declared public holiday: on that day retail bank branches and certain financial institutions have to close unless they are exempt. The City of Sydney publishes no separate public holiday hours for the visitor information centre at Customs House.