Tourist office Vancouver
Destination Vancouver, the city's destination marketing organisation, keeps no walk-in visitor centre: its Vancouver Visitor Centre works as a Virtual Visitor Centre, answering tourist information questions by phone and email 7 days a week from 09:00 to 16:00. In person, it lists 3 Visitor Services Desks staffed by volunteers, at Vancouver Convention Centre East, 200 Granville St and 501 Denman St, where volunteers share tips on things to do, places to eat, where to stay and offers; the desk at the convention centre opens daily all year. At the airport, the Vancouver Airport Authority runs its own Customer Care counters.
Tourist information points in Vancouver
Visitor Services Desk at Vancouver Convention Centre East
Location: First floor, Vancouver Convention Centre East, 999 Canada Place
Opening hours: daily 08:00 to 16:00 from 1 May to 31 October; daily 10:00 to 15:00 from November to April
Volunteers give insider tips on things to do, places to eat, where to stay and offers.
Visitor Services Desk Granville St
Location: 200 Granville St
Opening hours: Tuesday to Sunday 10:30 to 15:30; no Monday hours are published
Volunteers give insider tips on things to do, places to eat, where to stay and offers.
Visitor Services Desk Denman St
Location: 501 Denman St
Opening hours: 09:30 to 14:30; the listing does not name the days
Volunteers give insider tips on things to do, places to eat, where to stay and offers.
Customer Care counters at Vancouver International Airport
Location: 12 Customer Care counters at Vancouver International Airport (YVR)
Opening hours: 24 hours a day
Not run by Destination Vancouver: the Vancouver Airport Authority's counters give flight, airport and general tourism information and maps.
Visit Vancouver in detail
Visit Vancouver in detail
The Vancouver guide on Tourist Office gathers the things to see in Vancouver, starting with a first day that links the Gastown Steam Clock, Canada Place, Stanley Park, English Bay Beach and Granville Island Public Market. It then profiles bigger outings such as the Capilano Suspension Bridge and Grouse Mountain, along with the Dr. Sun Yat-Sen Classical Chinese Garden.
For days on a tighter budget it points to free landmarks and viewpoints, from Queen Elizabeth Park to the Lynn Canyon Suspension Bridge, and it lists the concerts, games and shows coming up in the city.
Public holidays in Vancouver to plan around
Public holidays change the rhythm of a stay in Vancouver. Offices and banks may close, and shops, attractions and public transport may switch to holiday hours. The employment standards pages of the Province of British Columbia list 11 statutory holidays for 2026, from New Year's Day on Thursday 1 January to Christmas Day on Friday 25 December, with the National Day for Truth and Reconciliation on 30 September among them.
Public holidays in British Columbia 2026
- 1 January New Year's Day
- 16 February Family Day
- 3 April Good Friday
- 18 May Victoria Day
- 1 July Canada Day
- 3 August B.C. Day
- 7 September Labour Day
- 30 September National Day for Truth and Reconciliation
- 12 October Thanksgiving Day
- 11 November Remembrance Day
- 25 December Christmas Day
Local holidays in Vancouver 2026
Vancouver has no local holidays of its own: the statutory holidays are set for the whole of British Columbia. The province states that Easter Sunday, Easter Monday and Boxing Day are not statutory holidays in B.C.
Destination Vancouver publishes no holiday hours for its Visitor Services Desks. Its Virtual Visitor Centre gives its phone and email service as running 7 days a week from 09:00 to 16:00, and the Vancouver Airport Authority states that its Customer Care counters at YVR are staffed 24 hours a day.