Tourist office Venice
Tourist information in Venice is coordinated by the Settore Turismo of the Comune di Venezia, while Vela S.p.A., a company of the municipal AVM group, runs the physical network of IAT offices and the Venezia Unica platform that carries them. The city has 5 IAT tourist information offices, all placed where visitors arrive: Piazza San Marco, Santa Lucia railway station, Piazzale Roma, the arrivals area at Marco Polo airport and Mestre on the mainland. The same network runs another 39 agencies, ticket offices and ticket machines around the lagoon, but those sell travel tickets and passes only.
Where to find the tourist offices in Venice
St Mark's Square IAT office
Location: Piazza San Marco 71/F
Opening hours: 09:00 to 19:00; during events 09:00 to 18:30
Sells Actv travel passes, the city pass and tickets for museums, churches and events, and carries maps.
Santa Lucia train station IAT office
Location: Cannaregio 54 C-D at Santa Lucia railway station, facing the ACTV landing stages A-B
Opening hours: 07:10 to 19:00
The first office off the train, with tourist information, maps, Actv passes, Alilaguna tickets and city pass sales.
Piazzale Roma IAT office
Location: Piazzale Roma, in the shop next to the Venezia Unica agency
Opening hours: 07:00 to 19:00; during events 08:30 to 18:30
The earliest opening of the five, next to the bus and tram terminal at Piazzale Roma.
Marco Polo airport arrivals IAT office
Location: Marco Polo international airport at Tessera, in the arrivals area
Opening hours: 08:00 to 19:00
Sells Alilaguna and Actv tickets for the boat and bus transfers into the city, plus the city pass.
Mestre Piazzale Cialdini IAT office
Location: Via Lazzari 32 in Mestre, near Piazzale Cialdini
Opening hours: 08:30 to 19:00; card issuing and agency paperwork 08:30 to 18:30; during events 08:30 to 18:30
The mainland office, issuing Venezia Unica cards and season tickets as well as giving tourist information.
Explore Venice in detail
Explore Venice in detail
The Venice guide on Tourist Office opens with a walking itinerary that crosses Piazza San Marco to St Mark's Basilica and the Doge's Palace, carries on over the Rialto Bridge to the market, and finishes at the Gallerie dell'Accademia and Santa Maria della Salute.
The same guide to what to see in Venice then leaves the main route for the quieter city: the lagoon islands out to Torcello, the crowded shelves of the Libreria Acqua Alta, the plague islands, the quiet churches away from the crowds and what Venice offers for free.
Bank holidays and local festivities in Venice
Public holidays change a visit more than most travellers expect. Public offices and banks close, shops and museums often move to a holiday timetable and boat and bus services can run to a different frequency, so a day built around one museum can fall apart. Italy fixes its civil holidays by national law, and the list grew for 2026: a law passed in October 2025 added 4 October, the feast of Saint Francis of Assisi, patron saint of Italy, from 1 January 2026. The same law counts every Sunday as a holiday, which is why Easter Sunday, on 5 April 2026, is not listed separately. Venice adds one day of its own.
National holidays in Italy 2026
- 1 January New Year's Day (Capodanno)
- 6 January Epiphany (Epifania)
- 6 April Easter Monday (Lunedì dell'Angelo)
- 25 April Liberation Day (Festa della Liberazione)
- 1 May Labour Day (Festa del Lavoro)
- 2 June Republic Day (Festa della Repubblica)
- 15 August Assumption Day (Ferragosto)
- 4 October Saint Francis of Assisi (San Francesco d'Assisi)
- 1 November All Saints' Day (Ognissanti)
- 8 December Immaculate Conception (Immacolata Concezione)
- 25 December Christmas Day (Natale)
- 26 December Saint Stephen's Day (Santo Stefano)
Local holidays in Venice 2026
Saint Mark is the patron saint of Venice and his feast falls on 25 April, the day the whole country already keeps as Liberation Day. The city therefore takes its patron saint holiday on 21 November, the feast of the Madonna della Salute, and state offices based in the Comune di Venezia close that day.
- 21 November Madonna della Salute, the city patron saint holiday, local
Venezia Unica publishes a single daily opening time for each of the five IAT points, and it gives them no separate holiday timetable. The only holiday note in the whole listing sits on the Mestre counters for fines and resident parking permits, which open Monday to Saturday, public holidays excluded, so anyone travelling on one of these dates should check the office page on the day.