Tourist office Florence
The Municipality of Florence and the Metropolitan City of Florence run the tourist information service together, and their official website lists 3 tourist information offices inside the city: the Firenze Welcome Center at the Santa Maria Novella complex beside the station, the office on via Cavour next to Palazzo Medici Riccardi, and the desk in the arrivals area of Florence airport. All 3 are listed below. A further 22 information points sit across the metropolitan area, from Fiesole to Vinci and the Chianti villages, each one run by its own municipality.
Tourist information points in Florence
Firenze Welcome Center
Location: piazza Stazione 5, in the Santa Maria Novella complex opposite the station
Opening hours: Monday to Saturday 09:00 to 19:00; Sunday and holidays 09:00 to 17:30; closed 25 December and 1 January
The largest tourist information office in the city, with a bookshop, a cafeteria and video walls.
Via Cavour tourist information office
Location: via Cavour 1R, next to Palazzo Medici Riccardi in the centre
Opening hours: Monday to Saturday 09:00 to 19:00; Sunday and holidays 09:00 to 14:00; closed 25 December and 1 January
Free maps, brochures and museum opening hours, covering the area around Florence as well as the city.
Florence airport infopoint
Location: Amerigo Vespucci airport, via del Termine 11, on the arrivals side
Opening hours: Monday to Saturday 09:00 to 19:00; Sunday and holidays 09:00 to 14:00; closed 25 December and 1 January
The first information desk for arrivals by air, with brochures and general tourist information.
Find out more about Florence
Find out more about Florence
The Florence guide on Tourist Office collects the top things to visit in Florence in one place: a one day walking route that runs from the Accademia Gallery to the Duomo, Piazza della Signoria, the Uffizi Gallery and Ponte Vecchio before ending on Piazzale Michelangelo, and the ten landmarks worth booking ahead, the Pitti Palace and the Vasari Corridor among them.
It also gathers what the city offers for free, the hidden gems and the smaller museums that rarely make a first itinerary, along with the concerts and shows coming up and practical notes on how many days Florence needs and how to reach the centre from the airport.
National and local holidays in Florence
Public holidays change the rhythm of a visit more than most travellers expect. Museums and civic buildings move to holiday timetables, many shops close and public transport runs a reduced service, so a day built around a single museum can fall flat. Italy fixes its public holidays by law rather than by region, so the calendar that applies in Florence is the national one, with a single day added for the patron saint of the city. The law also counts every Sunday as a public holiday, which is why Easter Sunday, on 5 April 2026, is not listed separately below. One date is new this year, 4 October, the feast of Saint Francis of Assisi, which returns to the statutory list after fifty years and falls on a Sunday in 2026.
National holidays in Italy 2026
- 1 January New Year's Day (Capodanno)
- 6 January Epiphany (Epifania)
- 6 April Easter Monday (Lunedì dell'Angelo)
- 25 April Liberation Day (Festa della Liberazione)
- 1 May Labour Day (Festa del Lavoro)
- 2 June Republic Day (Festa della Repubblica)
- 15 August Assumption of Mary (Ferragosto)
- 4 October Saint Francis of Assisi (San Francesco d'Assisi)
- 1 November All Saints' Day (Ognissanti)
- 8 December Immaculate Conception (Immacolata Concezione)
- 25 December Christmas Day (Natale)
- 26 December Saint Stephen's Day (Santo Stefano)
Local holidays in Florence 2026
- 24 June Saint John the Baptist (San Giovanni Battista), local
The three city offices publish their own rule for these dates. The Firenze Welcome Center and the via Cavour office both open on Sundays and public holidays, at 09:00 to 17:30 and 09:00 to 14:00 respectively, and the official site names 25 December and 1 January as the only days on which they close. On 24 June the city marks its patron saint with a morning procession through the historic centre, the final of the Calcio Storico and a fireworks display in the evening, so the streets around the Arno are far busier than on an ordinary Wednesday.
Florence city passes and cards
A multi-museum pass bundles timed entry to several collections into a single booking, so the order of a visit is fixed in advance and there is no separate queue at each door. Each pass runs for a set number of days from the first admission.