Tourist office Paris
Paris je t'aime, the Paris Convention and Visitors Bureau, is the official tourist office of Paris, and it no longer keeps a walk-in welcome centre of its own. Instead it runs 32 official information kiosks across Paris and the inner suburbs, newspaper kiosks whose staff act as ambassadors for the destination, plus a concierge service by phone and email on weekdays. The 8 kiosks at the main railway stations and sights are listed below, together with the welcome desks that Visit Paris Region, the regional tourist board, staffs at Charles de Gaulle and Orly airports, and 2 partner information points listed by Paris je t'aime in the city centre.
Find the nearest tourist office
Gare du Nord kiosk
Location: 9 boulevard de Denain, 75010, opposite Gare du Nord
Opening hours: Open every day; hours vary with the kiosk staff on duty
Official Paris je t'aime information point in a newspaper kiosk, between Montmartre and the Grands Boulevards.
Gare de l'Est kiosk
Location: 76 boulevard de Strasbourg, 75010, by Gare de l'Est
Opening hours: Open every day; hours vary with the kiosk staff on duty
Official Paris je t'aime information point, a short walk from Gare du Nord as well.
Gare de Lyon kiosk
Location: 23 ter boulevard Diderot, 75012, outside Gare de Lyon
Opening hours: Open every day except Sunday mornings; hours vary with the kiosk staff on duty
Official Paris je t'aime information point for arrivals from the south east and Bercy.
Gare Montparnasse kiosk
Location: 2 place Raoul Dautry, 75015, at Gare Montparnasse
Opening hours: Open Monday to Saturday; hours vary with the kiosk staff on duty
Official Paris je t'aime information point for the Left Bank and trains from the west.
Gare Saint-Lazare kiosk
Location: 110 rue Saint-Lazare, 75008, at Gare Saint-Lazare
Opening hours: Open every day; hours vary with the kiosk staff on duty
Official Paris je t'aime information point near the Opéra and the department stores.
Trocadéro kiosk
Location: 120 avenue Kléber, 75116, at the Trocadéro esplanade
Opening hours: Open every day; hours vary with the kiosk staff on duty
Official Paris je t'aime information point a stone's throw from the Eiffel Tower, across the Seine.
Châtelet-Rivoli kiosk
Location: 104 rue de Rivoli, 75001, at Châtelet-Les Halles
Opening hours: Open every day; hours vary with the kiosk staff on duty
Official Paris je t'aime information point between the Louvre and the Marais.
Musée d'Orsay kiosk
Location: 2 rue de la Légion d'Honneur, 75007, beside the Musée d'Orsay
Opening hours: Open Tuesday to Sunday; hours vary with the kiosk staff on duty
Official Paris je t'aime information point on the Left Bank, facing the Tuileries.
Charles de Gaulle airport welcome desks
Location: Arrivals level of Terminals 1, 2B/D, 2E and 2F, with further desks in 2A, 2C and 2E past security
Opening hours: Main desks Monday to Sunday 07:15 to 20:45; 2A and 2C desks close earlier; all closed 25 December, 1 January and 1 May
Not run by the Paris tourist office: these 7 desks belong to Visit Paris Region, the regional tourist board.
Orly airport welcome desks
Location: Arrivals level, Terminals 1 and 2 at gate 14A, Terminal 3 opposite baggage reclaim, Terminal 4 at gate 48A
Opening hours: Terminals 1, 2 and 3 Monday to Sunday 07:15 to 20:30; Terminal 4 Monday to Saturday 07:15 to 14:45; all closed 25 December, 1 January and 1 May
Not run by the Paris tourist office: these 3 desks belong to Visit Paris Region, the regional tourist board.
Paris Today information point
Location: 2 quai de Gesvres, 75004, a few steps from the Hôtel de Ville and Notre-Dame
Opening hours: Monday to Sunday 09:30 to 12:30 and 13:30 to 17:30
Partner point run by a private agency and listed by Paris je t'aime, not an office of the tourist board.
Carrousel du Louvre reception
Location: 99 rue de Rivoli, 75001, inside the Carrousel du Louvre shopping centre
Opening hours: Every day except Tuesday, 11:00 to 19:00
Partner point run by the shopping centre, with multilingual staff, tax refund and lost property desks.
Discover Paris in detail
Discover Paris in detail
The Paris guide on Tourist Office gathers what to see in Paris in one place: a one day walking itinerary from Notre-Dame to the Eiffel Tower by way of the Louvre and the Tuileries, the twelve landmarks worth booking ahead, from Sainte-Chapelle to the Musée d'Orsay, and the concerts and matches coming up in the city.
It also lists the free viewpoints and landmarks, the unusual museums and the cemeteries and crypts that rarely make a first itinerary, with practical notes on getting from the airports into the centre and on how many days the city needs.
Keep the city and national holiday calendar in mind
Public holidays change the rhythm of a visit more than most travellers expect. Offices, banks and many shops close, museums switch to holiday timetables and public transport runs a reduced service, so a day planned around a museum or a market can fall flat. France has 11 statutory public holidays, and Paris adds none of its own, which makes the national list the only calendar to check.
National holidays in France 2026
- 1 January New Year's Day (Jour de l'an)
- 6 April Easter Monday (Lundi de Pâques)
- 1 May Labour Day (Fête du Travail)
- 8 May Victory in Europe Day (Victoire 1945)
- 14 May Ascension Day (Ascension)
- 25 May Whit Monday (Lundi de Pentecôte)
- 14 July Bastille Day (Fête nationale)
- 15 August Assumption Day (Assomption)
- 1 November All Saints' Day (Toussaint)
- 11 November Armistice Day (Armistice 1918)
- 25 December Christmas Day (Noël)
Local holidays in Paris 2026
Paris has no local holidays on top of the national calendar. The only additional days in mainland France, Good Friday on 3 April and Saint Stephen's Day on 26 December, apply to Alsace and Moselle alone.
Paris je t'aime notes that most cultural sites close on 1 May and that the museums run by the City of Paris, the Petit Palais and the Musée Carnavalet among them, usually close on public holidays, while the Eiffel Tower opens every day of the year. The airport welcome desks close on 25 December, 1 January and 1 May. The kiosks follow the hours of their newsagents, so a holiday can mean a closed shutter.